Q & A

Frequently Asked Questions

How long will my balloons last?

As long as they are kept in a cool place and not in direct sunlight, our latex balloons look beautiful for 2-3 days. Our foil balloons last well over a week.

Do you deliver?

Absolutely! Costs vary depending on the day and time, and how far from the shop we need to go. A local delivery within 5 miles of Wheaton, during the week will only cost you a $20 delivery fee. Your price may vary.

Do you use Hi-Float?

Yes! That is one of the reasons why our products look beautiful for longer than our competitors.

Will my balloons pop if they are outside all day?

The short answer is…maybe. We can’t control the weather and balloons are sensitive little things. If a latex balloon is banging around in the wind and it’s 90 degrees, there’s a pretty good chance it won’t make it for long. If it’s stable (like in one of our balloon sculptures) and in the shade, chances are better it will last.

What forms of payment do you take?

We take cash, check, and credit cards.

Do I need to place a deposit?

Not all the time. Any time the order is over $500 , a 50% deposit is required upon final confirmation. Typically, we can take your credit card information at the time of the order, and then charge the card 2 business days before the event.

Will you deliver outside of normal business hours?

Yes! Please call us for a quote.

How do you deal with latex allergies?

We carry a full line of foil balloons that can be used for almost any design. We also carry “Bubbles” which are a plastic product and latex free.

Can I order just ONE balloon?

Absolutely! We are here to meet your needs. Stop in and pick out your favorite color!

What is the difference between “Foil” balloons and “Mylar” balloons?

Mylar is a brand name. Foil refers to all brands of foil balloons.

I have a theme for my event…but don’t know what I want. Can you help me design the décor?

With decades of experience, and thousands of completed events, our designers can help you make it great. Please call and schedule a time to sit down and we will figure it out together.

Have you ever made a …?

Probably. Did you find something on Pinterest that you’d like to see at your party? Send us the picture and we’ll get you a price. By the way, have you seen OUR Pinterest page??

Why do you need to know how big my space is? Can’t you just give me a base price?

Balloons can change the way a space looks by how big those balloons are and how many there are. If we know what you are trying to do with the space, we can best help you fill it within your budget.

How many different colors can I have in my bouquets? Do more colors mean more cost?

You can have as many or as few colors as you would like. You would only run into extra charges when you change from a typical latex latex balloon. We have specialty balloons like Qualatex Chrome or Super Agate balloons that are a little bit extra.

Can I come in and pick out my colors?

Absolutely!

What is the difference between Pearl, Jewel, and Standard tones?

To start, not all colors come in all tones. Standard colors are just that…standard. Pearl tone colors have that soft shimmer to them. The Jewel tone colors are bold and see-thru balloons

Do you carry anything besides balloons?

Yes we do! We have greeting cards, paper goods, gift bags, banners, and all sorts of party decorations. Just let us know what you are looking for and we’ll point you in the right direction.

Do you set up the balloons, or just deliver?

We try to make your event picture perfect before we leave. You don’t even have to be present for the set up as long as we have access into the venue and we’ve talked about your floor plan up front.
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